Tesco Travel Money Advisor

4 weeks ago


Portsmouth, Portsmouth, United Kingdom Travelex Full time

Job Title: Tesco Travel Money Advisor

Job Type: Permanent/Part Time

Hours per week: 28

Salary: £12.50 per hour + Monthly Bonus Incentive

Working Patterns: Flexible shifts between Monday to Sunday

Benefits:

• Comprehensive voluntary benefits package with discounted corporate rates

• Employee wellness programmes for physical, mental, and financial wellbeing

• Wide range of employee discounts through Bravo Benefit

• Flexible hours and shift patterns with opportunities for overtime

• 25 days holiday (pro-rata) with bank holidays and option to sell days

• Opportunity to earn a monthly bonus on top of base salary

• Pension with great provider - Scottish Widows

Job Summary:

As a Tesco Travel Money Advisor, you will be an integral part of the Tesco team, supporting retail customers with their foreign exchange options and ensuring their travel experience starts off in the best way possible.

Key Responsibilities:

  • Nurturing and forming relationships with customers to understand their travel and currency requirements
  • Establishing yourself as a travel money ambassador and trusted advisor
  • Engaging with customers to process foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals
  • Utilising your keen eye for detail to process daily online FX requests and deliveries
  • Implementing best practice legal and regulatory standards

Requirements:

  • Numerically proficient with a firm grasp of numbers
  • IT proficient with basic understanding of computers and in-house till systems
  • Great communicator with ability to build relationships and understand customer needs
  • Desire to succeed and make a difference in the role

Interview Process:

Our team of Talent Acquisition Partners will review your application and conduct an initial screening call. If successful, you will be invited to an online interview with a numerical and accuracy test. If successful, you will be invited to a face-to-face interview with the Bureau Manager.



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