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Hospitality Supervisor

1 month ago

Leeds, Leeds, United Kingdom SSP Group Full time

Fast-paced Team Leader / Duty Manager Role


At SSP, we are committed to making fast food good food. As a Team Leader / Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that exceeds customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment.


Key Responsibilities:



  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
  • Guide and support your colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance, and championing improvements.
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Why Join SSP as a Team Leader / Duty Manager?


As a Team Leader / Duty Manager, you will be part of a dynamic team committed to sustainability, from our ingredients to our eco-friendly practices. You will have access to award-winning training, apprenticeships, and development programs to enhance your skills and advance your career. Enjoy a range of benefits, including 75% discount on your meal while on shift, employee discounts, and a flexible scheduling policy.


Requirements:



  • At least 1 year of experience working as a supervisor in hospitality or retail.

SSP is an equal-opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.


Award-winning training, apprenticeships, and development programs


Flexible scheduling policy


80% discount on your meal while on shift


Employee discounts


Health and wellbeing support


Culture of diversity and inclusion


Opportunities for career advancement


SSP is a global food travel expert with 500+ brands


Join our team and make a difference


SSP is a leader in the fast food industry


This role is a great opportunity for career advancement


We are a global company with a local approach


Our mission is to make fast food good food


We have a culture of sustainability and eco-friendliness