Customer Outcomes and Triage Professional
2 days ago
About the Role
">We are seeking a highly skilled and motivated individual to fill the position of Community Development Coordinator. The successful candidate will be responsible for providing high-quality information, advice, and signposting to our community hub customers. This will involve supporting the triage of referrals, achieving desired customer outcomes through advice and information signposting, and identifying customer needs through screening assessments and eligibility determination.
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Customer Outcome Specialist
4 days ago
London, Greater London, United Kingdom Canada Life Limited Full timeAbout UsAt Canada Life Limited, we're committed to building better futures for our customers, intermediaries, and employees. We operate as a modern, agile, and welcoming organization, providing expertise on financial and tax planning, home finance, annuities, and collective fund solutions.Our CultureWe value curiosity, ownership, collaboration, and finding a...
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Mental Health Triage Nurse Specialist
1 week ago
London, Greater London, United Kingdom Central and North West London NHS Foundation Trust Full timeJob Title: Mental Health Triage Nurse SpecialistWe are seeking a highly skilled Mental Health Triage Nurse Specialist to join our team at Central and North West London NHS Foundation Trust.About the Role:This is an exciting opportunity for a dedicated and compassionate mental health professional to work in a fast-paced environment, providing high-quality...
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Customer Outcomes Manager
4 weeks ago
London, Greater London, United Kingdom Hastings Direct Full timeJob DescriptionJob Title: Customer Outcomes ManagerLocation: Homeworking or reporting to one of our three office locations on a hybrid basisAbout Us: Hastings Direct is a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along...
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Customer Outcomes Specialist
1 week ago
London, Greater London, United Kingdom Starr Insurance Companies Full timeStarr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance to businesses worldwide.About the RoleWe are seeking a Customer Outcomes Specialist to join our team. As a key member of our compliance function, you will play a crucial role in ensuring that our business operates within...
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Homelessness Triage Officer
4 weeks ago
London, Greater London, United Kingdom Adecco UK Limited Full timeJob Title: Homelessness Triage OfficerJob Summary:We are seeking a skilled Homelessness Triage Officer to join our team at Adecco UK Limited. The successful candidate will provide an effective triage and duty service, conducting pre-assessments and filtering services to provide advice and assistance to individuals in housing need or threatened with...
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Technical Triage Engineer
4 weeks ago
London, Greater London, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a skilled Technical Triage Engineer to join our team at Sainsbury's. As a key member of our Technical Triage Team, you'll be responsible for quickly and accurately triaging and solving complex distributed problems.With a focus on seamless and consistent customer and colleague experiences, you'll work closely with our engineering...
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Homelessness Triage Specialist
1 month ago
London, Greater London, United Kingdom Adecco UK Limited Full timeHomelessness Triage Specialist**Job Summary**We are seeking a highly skilled Homelessness Triage Specialist to join our team at Adecco UK Limited. As a key member of our Homelessness Prevention and Solutions Service, you will play a vital role in providing effective triage and duty services to individuals in housing need or threatened with homelessness.**Key...
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Homelessness Triage Specialist
4 weeks ago
London, Greater London, United Kingdom Adecco Full timeJob Summary:As a Homelessness Triage Specialist at Adecco, you will play a vital role in providing an effective triage and duty service to individuals in housing need or threatened with homelessness. This is a temporary role with a likely extension, offering a competitive hourly rate and paid annual leave entitlement.Key Responsibilities:• Provide...
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Global Leader of Customer Outcomes
3 weeks ago
London, Greater London, United Kingdom BlueOptima Full timeAs the Global Leader of Customer Outcomes, you will play a pivotal role in driving customer success at BlueOptima. Reporting directly to the CEO, you will work closely with the executive leadership team to develop and execute a customer-centric strategy that prioritizes customer outcomes and satisfaction. This involves leading and growing the customer...
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Housing Solutions Triage Coordinator
4 weeks ago
London, Greater London, United Kingdom Royal Borough of Kensington and Chelsea Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our Housing Solutions team as a Triage Officer. As the first point of contact for people at risk of homelessness, you will play a critical role in providing housing solutions and supporting vulnerable individuals.Key Responsibilities:Respond to queries from clients and...
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Mental Health Triage Nurse Position
4 weeks ago
London, Greater London, United Kingdom Central and North West London NHS Foundation Trust Full timeJob SummaryTriage and Assessment Mental Health Practitioner:We are seeking a skilled Mental Health Triage Nurse to join our team at the South Kensington Community Health Hub. As a key member of our multidisciplinary team, you will be responsible for screening referrals, undertaking specialist assessments, and providing brief follow-up or facilitating...
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Customer Outcome Testing Specialist
4 days ago
London, Greater London, United Kingdom Irish Life Group Services Limited Full timeWe are seeking an experienced Customer Outcome Testing Specialist to join our First Line Risk team in London, UK. As a key member of our team, you will be responsible for planning and executing robust customer outcomes testing across all products to ensure that customers receive a good outcome from Canada Life. The role requires strong analytical and...
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Senior Customer Outcomes Manager
1 month ago
London, Greater London, United Kingdom Automobile Association Full timeAs a key member of the Automobile Association team, you will play a pivotal role in shaping the future of customer outcomes across our product portfolio. Your expertise in quality assurance, risk management, and product governance will be instrumental in driving excellence in customer experiences.Key Responsibilities:Lead quality assurance and risk...
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Outcomes Lead
1 month ago
London, Greater London, United Kingdom Foreign, Commonwealth & Development Office Full timeJob SummaryWe are seeking a highly skilled and experienced professional to lead our outcomes measurement efforts, providing technical leadership on measuring outcomes and demonstrating the impact of our Official Development Assistance programme portfolio and development professionals.Main Purpose of the RoleThe successful candidate will provide technical...
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Clinical Triage Specialist
2 days ago
London, Greater London, United Kingdom Dream Medical Full timeDream Medical is partnering with a private provider to supply clinical advisors and coaches for the NHS 111 service in South West London.We require experienced clinicians, both nurses and paramedics, who have completed Pathways training and have worked on the 111 system recently.This role involves providing telephone triage services, assessing patient needs,...
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Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
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London, Greater London, United Kingdom Direct Line Group Full timeAbout the RoleWe are seeking a skilled Pricing Outcomes and Incident Management Specialist to join our Motor Retail team at Direct Line Group. As a key member of our Pricing and Underwriting function, you will play a critical role in ensuring the accuracy and effectiveness of our pricing algorithms and incident management processes.Key...
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London, Greater London, United Kingdom Monzo Full time**Engineering at Monzo**We're a team of passionate engineers dedicated to building a better financial experience for our customers. Our approach to engineering is centered around building a product that our customers love using every day.Our Philosophy:We care about customer outcomes and make data-informed decisionsWe focus on building a product mindsetOur...
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Senior Consumer Outcomes Specialist
4 days ago
London, Greater London, United Kingdom Aviva Full timeWe are seeking a highly organized and detail-oriented Senior Consumer Outcomes Specialist to join our Client Proposition team within Distribution at Aviva. In this role, you will coordinate activities to measure and evidence customer outcomes, ensuring compliance with Consumer Duty standards.About the JobYou will liaise with internal teams such as...
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Mental Health Practitioner
1 week ago
London, Greater London, United Kingdom Central and North West London NHS Foundation Trust Full timeAbout the RoleThis exciting opportunity is available within our multidisciplinary team at Central and North West London NHS Foundation Trust. As a Band 6 Primary Care Mental Health Triage Practitioner, you will play a key role in providing high-quality care to adult patients with mental health difficulties.Job ResponsibilitiesYou will receive referrals from...