Wastewater Operations Manager

3 days ago


Chatham, Kent, United Kingdom Southern Water Full time
Job Description

This role is responsible for the safe and compliant operation and maintenance of all ICA assets within a specific geographical area. The successful candidate will be accountable for the efficiency, productivity, standards, and quality to ensure compliance, serviceability, and effectiveness.

The Wastewater Operations Manager will oversee a team of up to 20 direct reports and 15 indirect resources, managing a budget of approximately £2m. Key responsibilities include building, leading, and directing a competent and effective team, integrating asset processes into water/wastewater operations, and undertaking high-level monitoring of operational performance.

The ideal candidate will have strong leadership and communication skills, with the ability to liaise with external contractors and manage events and incidents in their area. They will also be responsible for coaching, mentoring, and developing the team, with a focus on succession planning.

Key Accountabilities:

  • To build, lead and direct a competent and effective team to deliver compliance, levels of service and serviceability targets.
  • Integrate asset processes into water/wastewater to ensure consistency to asset issues, drive data improvements and inform the business plan.
  • Integrate the various aspects of water/wastewater operations to ensure consistency and efficiency of operation.
  • To undertake high level monitoring of operational performance and to take action to resolve as necessary.
  • To liaise with external contractors on works affecting site(s) and manage them where required.
  • To keep an overview of safety within the operational area and ensure that the team comply with the requirements of Health and Safety as set out by Southern Water.
  • To coach, mentor and develop the team with a key focus on succession planning.
  • To manage events and incidents in own area in and out-of-hours as required.

Benefits:

  • A company van (for business use only) which you can take home, and a fuel card.
  • All necessary PPE, tools, uniform and training to excel in your career at Southern Water.
  • 25 days annual leave + Bank Holidays.
  • BUPA cash plan cover (with options to upgrade for family coverage).
  • Free annual flu jab and eye test vouchers.
  • Pension contributions up to 11% (depending on your contribution).
  • An employee assistance program.
  • A network of sports and social clubs.
  • Company and performance-related bonus.
  • Life assurance equal to 4x salary.
  • Salary sacrifice electric car scheme (after 6 months service).
  • Health Cash Plan.
  • Two paid volunteering days a year.
  • Occupational health service.
  • Discounts with over 800 popular retailers.
  • Digital GP service.
  • Study support may be available for job-related qualifications.
  • Competitive maternity & paternity leave and flexible return to work options.


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