Telemedical Assistant

4 weeks ago

Twickenham, United Kingdom NHS Full time

The British Pregnancy Advisory Service (BPAS) is seeking a highly skilled Telemedical Assistant to join our team in Richmond. In this rewarding role, you will play a crucial part in delivering exceptional client care and supporting the hub's operational needs.

Role Overview
  • Administer client support, addressing queries and concerns via telephone and face-to-face interactions.
  • Manage and maintain accurate records, upholding confidentiality standards.
  • Cultivate effective relationships with internal teams, ensuring seamless appointment scheduling and communication.
Duties
  1. Contribute to safeguarding initiatives within the hub, collaborating with internal teams.
  2. Monitor and update booking systems, promptly informing clients of any schedule changes.
  3. Foster strong relationships with external partners and stakeholders as needed.
Salary and Benefits
  • A competitive salary of £26,595 to £30,546 per annum (pro-rata for part-time), dependent on skills and experience.
  • A comprehensive employee benefits package, featuring health and wellbeing services, lifestyle offers, and access to private GP appointments.

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