Strategic Supplier Partnership Development Specialist
2 weeks ago
Company Overview
Bupa is a global health insurer and provider dedicated to helping people live longer, healthier, happier lives. With no shareholders, our customers are at the heart of everything we do.
Salary
We offer a competitive salary of £62,250 per annum, based on your experience and qualifications.
Job Description
This role is responsible for cultivating and sustaining robust partnerships with suppliers in various areas relating to Business Process Outsourcing (BPO) & Health Care Services. You will drive the strategic management of vendor interactions to ensure service delivery meets our high standards of quality, operational resilience, cost-effectiveness, and timeliness.
Key Responsibilities:
- Onboarding suppliers post contract, managing suppliers against the Supplier Management Framework.
- Leading governance review meetings with strategic suppliers to review performance against contract.
- Owning and managing supplier risk profile to manage and mitigate supply chain risks.
- Undertaking due diligence and assurance reviews with suppliers.
- Resolution of operational and service incidents ensuring that root cause analysis is undertaken, and processes are amended/implemented where appropriate.
- Driving the strategy of the category (professional services), collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities.
- Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk, and flexibility.
- Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion.
- Providing regular Management Information reports and updates to business stakeholders at all levels.
Required Skills and Qualifications:
- Proven experience in contract supplier management, ideally across Professional Services.
- Experience in managing supplier against the requirements set out in the FCA and PRA handbook.
- Knowledge of working with and managing outsourced Service Providers.
- A good knowledge of supply chain processes and the tools and techniques that can be used to improve them.
- Good understanding of risk management frameworks and compliance activities.
- Knowledge and experience of contract terms and conditions with an emphasis on drafting schedules.
- Ability to communicate complex topics in efficient and effective manner.
- Experience of building and maintaining effective relationships at all levels.
Benefits
- 25 days holiday, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Annual performance-based bonus.
- Electric Car Scheme.
Why Bupa?
We're a health insurer and provider dedicated to making a positive impact on people's lives. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
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