Claims Resolution Specialist

4 weeks ago


Halifax, Calderdale, United Kingdom Zego Full time

About Zego

We're on a mission to revolutionize traditional motor insurance by offering the lowest priced policies for good drivers. Since 2016, we've been working towards this goal, selling tens of millions of policies and raising over $200 million in funding. Our customers are the driving force behind everything we do, and we're committed to delivering exceptional service to them.

We're looking for a passionate and driven Claims Handler to join our team in Halifax. This is a great opportunity for individuals without prior insurance experience, but who are eager to learn and thrive in a dynamic environment.

Key Responsibilities:

  • Handle FNOL- first notification of loss calls/claims for our motor customers and respond promptly to customer inquiries.
  • Ensure excellent levels of customer satisfaction and provide professional customer support.
  • Work collaboratively with the team to achieve the company's objectives.

What You'll Need:

  • A positive and proactive mindset, with a willingness to learn and take on new challenges.
  • An eye for detail and a flair for building rapport with customers.
  • The ability to multitask, set priorities, and manage time effectively.

What It's Like to Work at Zego:

We're a company that values diversity and inclusion, and we're committed to creating a friendly and inclusive work environment. Our people are the most important part of our story, and everyone here plays a role in our success. We're proud of our company culture and our achievements, and we're always looking for ways to improve and grow.

We believe in a flexible approach to work, and we offer a hybrid way of working that empowers every Zegon to perform at their best. We cover the costs for company-wide events and provide a separate hybrid contribution to help pay towards other travel costs.

We're an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.



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