Field Engineer

3 weeks ago

Andover, Hampshire, United Kingdom Ecolab Full time
Job Description

Bioquell, an Ecolab company, is a world leader in providing high-tech bio-decontamination equipment and services within healthcare, life sciences, and military environments. Our unique low-temperature, residue-free hydrogen peroxide vaporization (HPV) technology has been proven to provide rapid, repeatable, safe, and reliable eradication of microbiological pathogens from rooms and other interior spaces.

Key Responsibilities
  • Carry out planned maintenance and breakdown calls on customers' equipment, in accordance with company procedures.
  • Liaise with the Service Department daily to determine the program of work.
  • Carry out all Contract Servicing as arranged with the service scheduler, ensuring that the most cost-effective work program is carried out.
  • Follow product service, repair, and installation method statements.
  • Carry out all installations in accordance with the relevant British and European Standards, following all safety guidelines and instructions issued as agreed with the client.
  • Record all information of work carried out electronically or on the appropriate Service Report, ensuring the customer or authorized representative approves the work completed as acceptance that work has been carried out to their satisfaction.
  • Forward service report forms to head office daily in accordance with administration procedures, to enable invoices to be raised.
  • Prepare and submit accurate weekly details of time worked and expenses incurred in the fulfillment of the work in accordance with company procedures.
  • Carry out work anywhere in the UK or abroad as required.
  • Act as an Ecolab representative with customers.
Requirements
  • Full UK driving license and valid passport essential.
  • Demonstrate a proven track record in servicing and maintaining electro-mechanical systems and products, as well as strong technical diagnostic skills.
  • Good communication and organizational skills are essential, as is the ability to work autonomously or as part of a team.
  • Good written and verbal communication skills and the ability to interact well with overseas distributors and customers.
  • Strong background in electro-mechanical/electronic principles, ideally qualified to HND/HNC level or equivalent.
What's in it for you?
  • 4% Flex-Fund.
  • 25 days holiday - option to increase to 30 days.
  • 7% Employer pension contribution (min. 3% employee contribution).
  • 3x salary Life Assurance - option to increase up to 8x salary.
  • Bonus schemes.
  • Employee Assistance Program (debt management, family relations, health problems, or career advice).

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