Front of House Management Lead

6 days ago


Bury St, Suffolk, United Kingdom Lounge Full time
Job Description

We are seeking an experienced Front of House Manager to join our team at Lounge. This role involves supporting the management team in maintaining excellence and ensuring every customer leaves happy.

The successful candidate will have a strong background in restaurants, bars, cafés or coffee shops and experience working in a bar environment. They will be passionate about hospitality, have good literacy skills and excellent attention to detail.

Key Responsibilities:

  • Supporting the management team in delivering 14 great shifts with the team.
  • Maintaining excellence and ensuring every customer leaves happy.
  • Working closely with the team to achieve sales building, sales and labour forecasts, paperwork and reporting goals.
  • Providing emotional and practical support to colleagues via the Licenced Trade Charity.
  • Participating in competitions and incentives, including the chance to win an all-expenses-paid trip.

Benefits:

  • Tips shared equally across the team based on hours worked.
  • Paid breaks provided.
  • Staff food available on every shift.
  • 50% discount on food in all three brands from day one.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • A company pension scheme is in place.
  • Long service awards given.
  • A great opportunity for personal development and career progression in a fast-growing business.


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