Customer Service Associate

2 weeks ago


Salisbury, Wiltshire, United Kingdom Tesco Full time
About Us

Tesco is one of the UK's leading retailers, committed to providing excellent customer service and quality products to our customers. Our home delivery team plays a critical role in ensuring that customers receive their orders efficiently and effectively.

Job Description

We are seeking a Customer Service Associate - Home Delivery to join our team. As a key member of our home delivery team, you will be responsible for delivering exceptional customer service while ensuring timely and safe delivery of products to customers.

Key Responsibilities
  • Deliver products to customers in a timely and efficient manner
  • Provide exceptional customer service, addressing any issues or concerns promptly and professionally
  • Work collaboratively with store teams to resolve any delivery-related issues
  • Maintain a high level of professionalism and integrity at all times
Requirements
  • A valid UK driving licence (full or automatic)
  • No more than 3 penalty points on your licence
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive hourly rate of £12.92-£14.05 (dependent on location)
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and supportive team
  • A comprehensive benefits package, including holiday pay and access to our colleague networks


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