Technical Support Manager
1 day ago
Our client is seeking a highly skilled Technical Support Manager to join their Development department. As a key member of the team, you will be responsible for managing a team of technical support staff, ensuring excellent customer service, and driving business growth.
Key Responsibilities:- Manage a team of 10 technical support staff, providing guidance and support to ensure excellent customer service.
- Analyze the company's UK support requirements, identifying areas for improvement and implementing changes as necessary.
- Review and optimize department processes to enhance customer response and servicing.
- Oversee the recruitment and training of new technical support staff members.
- Address customer queries, feedback, and complaints in a timely and professional manner.
- Previous experience in managing a team in a dynamic customer-facing environment.
- Experience with departmental budget control and financial oversight.
- Good technical knowledge, educated to degree level or equivalent in electronics, mechanical, or related discipline.
- High level of familiarity with Windows and Microsoft Office Suite.
- Excellent communication skills (written and verbal).
We offer a competitive salary package, including a contributory pension scheme, private medical insurance, and a minimum of 23 days holiday per annum. If you are a motivated and experienced professional looking for a new challenge, please submit your CV through the link provided.
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Technical Support Team Lead
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Technical Support Manager
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Technical Support Manager
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Technical Support Manager
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Lewes, East Sussex, United Kingdom Terry Parris Associates Full timeJob Title: Technical Support ManagerOur client is seeking a highly skilled Technical Support Manager to join their Development department. As a key member of the team, you will be responsible for managing a team of technical support staff, ensuring excellent customer service, and driving business growth.Key Responsibilities:Manage a team of 10 technical...
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Lewes, East Sussex, United Kingdom Terry Parris Associates Full timeJob Title: Technical Support ManagerOur client is seeking a highly skilled Technical Support Manager to join their Development department. As a key member of the team, you will be responsible for managing a team of technical support staff, ensuring excellent customer service, and driving business growth.Key Responsibilities:Manage a team of 10 technical...
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Technical Support Manager
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Lewes, East Sussex, United Kingdom Terry Parris Associates Full timeJob DescriptionJob Title: Technical Support ManagerCompany: Terry Parris AssociatesLocation: East SussexJob Type: Permanent, Full-timeAbout the Role:We are seeking an experienced Technical Support Manager to join our Development department. As a Technical Support Manager, you will be responsible for managing a team of technical support staff, providing...
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Technical Support Manager
2 weeks ago
Lewes, East Sussex, United Kingdom Terry Parris Associates Ltd Full timeJob Title: Technical Support ManagerCompany: Terry Parris Associates LtdJob Type: Permanent - Full timeLocation: East SussexAbout the Role:The Technical Support Manager will play a key role in ensuring the smooth operation of our customer support team. This is an exciting opportunity for a seasoned professional to join our dynamic team and contribute to our...
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Technical Support Manager
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Lewes, East Sussex, United Kingdom Hunter Selection Full timeJob DescriptionJob Title: Technical Support ManagerJob Type: Full-timeIndustry: ManufacturingLocation: Brighton areaJob Type: PermanentSalary: £50k–£60kBenefits:Competitive salary25 days + BH, Bonus, private medical, company pension & 25 days + BHExceptional long-term career progression opportunitiesJob Summary:We are seeking a highly skilled Technical...
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Lewes, East Sussex, United Kingdom Hunter Selection Full timeJob DescriptionJob Title: Technical Support ManagerJob Type: Full-timeIndustry: ManufacturingLocation: Brighton areaJob Type: PermanentSalary: £50k–£60kBenefits:Competitive salary25 days + BH, Bonus, private medical, company pension & 25 days + BHExceptional long-term career progression opportunitiesJob Summary:We are seeking a highly skilled Technical...
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Technical Support Specialist
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