Department Team Lead

4 weeks ago


Sudbury, Suffolk, United Kingdom Halfords Full time

Take your retail career to the next level with Halfords, the UK's leading retailer of motoring and cycling products and services. As a Department Team Lead, you'll be responsible for the day-to-day running of a department, supervising and coaching others to deliver market-leading standards to our customers.

You'll be a key part of the sales floor leadership team, supporting the store management team to enable the best service delivery to our customers. With some key holder responsibility, you'll be committed to following all in-store security and stock loss procedures.

To succeed in this role, you'll need:

  • Experience of supervising or leading a small team
  • Experience of delivering great customer service, ideally in a retail sales or services business environment
  • Experience of delivering on-the-job training/coaching to others
  • Experience of working to tight deadlines
  • A track record of achieving exceptional results against sales targets
  • Ideal technical knowledge and skills in motoring or cycling, but technical training is provided – a commitment to your own development is essential

As a Department Team Lead, you'll enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants, and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
  • Life Assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services

At Halfords, we're committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.


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