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Head of Underwriting Lead

1 month ago

Darlington County Durham, United Kingdom Darlington Building Society Full time £61,222
About the Role

We are seeking a highly skilled and experienced Head of Underwriting to lead our underwriting strategy, manage the lending journey, and ensure that we meet our members' needs while maintaining high standards of service and compliance.

Key Responsibilities and Accountabilities
  1. Be part of the Senior Leadership Team (SLT), driving the business plan forward and leading a high-performing underwriting team to meet both member and customer requirements.
  2. Set and maintain service standards for mortgage activities, including decisions in principle, applications, completions, redemptions, and variations to contracts.
  3. Drive continuous improvement across lending operations, leveraging recent investments and striving for excellence throughout the department.
  4. Collaborate with product, sales, and finance teams to develop and execute the Society's lending strategy.
  5. Serve as a subject matter expert on underwriting and lending operations, supporting the Society's strategic initiatives.
  6. Ensure effective decision-making on all new mortgage applications at both the decision-in-principle and full assessment stages.
  7. Monitor mortgage lending to ensure adherence to risk appetite, lending policies, and BSOCS guidance.
  8. Oversee training and development for the underwriting teams, ensuring quality control standards are met and MCOB guidance is followed in lending and financial support assessments.
  9. Identify trends in the external mortgage market that could pose risks or provide opportunities for growth and diversification.
  10. Utilize delegated lending authority while adhering to regulatory rules, codes of practice, and the principles of Treating Customers Fairly.
  11. Provide detailed management information to the Risk Management Committee, including a breakdown of mortgage lending decisions, early warning indicators, and observed trends.
  12. Liaise with the CEO, Deputy CEO, and Board Committee when mortgage applications exceed delegated lending authority.
  13. Manage the issuance and renewal of individual delegated lending authorities for Underwriters, based on their knowledge, skills, and experience.
  14. Ensure customer confidentiality and GDPR compliance.
  15. Recommend policy changes as necessary and present them at Committee meetings.
  16. Review the Responsible Lending Policy annually, presenting revisions to the Risk Management Committee for approval.
  17. Provide insights on market information, sector trends, and credit statistics, offering analysis when requested.
  18. Stay up to date with fraud-related developments and take steps to minimize risks to the Society.
  19. Undertake continuous learning and attend relevant courses to further develop knowledge and skills.
  20. Act as the lead contract owner for Surveyor, Solicitor Panel, and MIG cover agreements.
What We Offer

We offer a competitive salary, annual bonus scheme, performance-linked pay progression, and a range of benefits, including a 10% employee contribution pension scheme, 4 x annual salary life cover, and minimum of 2 days for volunteering.

We are committed to fostering an inclusive environment where everyone can thrive, and we offer a comprehensive array of benefits to bolster both financial stability and overall well-being.

We have a passion for talent and are committed to nurturing skills, knowledge, and providing opportunities for growth and advancement within the organization.

We offer a range of learning and development programs to equip you with the tools and support necessary to excel in your career journey.

We are dedicated to ensuring that our employees are compensated fairly for the valuable contributions they make, while also offering a comprehensive array of benefits to bolster both financial stability and overall well-being.

About Our Society

Darlington Building Society is an award-winning organization, and our vision is to be a thriving, independent regional building society that creates a feeling of pride amongst its staff, members, and community.

We pride ourselves on making a difference to our customers by encouraging saving, supporting home ownership, and sharing our knowledge and resources with our local communities.

We have 9 branches from Stockton to Northallerton, via Bishop Auckland, Barnard Castle, Redcar, Middlesbrough, Guisborough, and Yarm. Our head office is based in Darlington along with our High Row Branch.