Field Service Team Lead

1 week ago


Cheltenham, Gloucestershire, United Kingdom Anderson Recruitment Full time
Job Summary:

We are looking for a highly skilled Service Coordinator Professional to join our team at Anderson Recruitment. In this role, you will be responsible for coordinating the service delivery of our clients' fire and security equipment and systems. You will communicate with customers, schedule engineering resource efficiently, manage service engineers' diaries, and input service and callout data onto the computer service database.

Key Responsibilities:
  • Communicating with customers to book engineer servicing visits and resolve queries.
  • Scheduling engineering resource to minimize travel time and wasted journeys.
  • Managing service engineers' diaries to ensure maintenance contracts are met.
  • Planning maintenance and callout activities with engineers to optimize their working time.
  • Inputting service and callout data onto the computer service database.

Requirements:
To succeed in this role, you must have excellent communication skills, be able to work in a busy environment, and possess a good understanding of Microsoft Office applications. You should also be reliable and able to work as part of a team.

Benefits:
This role offers a competitive salary of up to £28k, excellent benefits, comprehensive training, and regular promotion opportunities. You will also enjoy discounts at various retailers, a company pension scheme, and social events.

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