Bar and Waiting Team Member

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Loungers Full time
About Us

Loungers is a dynamic and innovative company that prides itself on delivering exceptional customer experiences. As a Front of House Team Member, you will be an integral part of our team, responsible for creating a warm and welcoming atmosphere for our customers.

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Front of House Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with management and colleagues to ensure seamless service delivery.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every customer leaves with a positive experience
  • Work collaboratively with management and colleagues to achieve business objectives
  • Deliver 14 great shifts, ensuring that every customer receives a high-quality experience
  • Adapt your style and approach to meet the needs of different customers, from quiet coffee drinkers to large groups celebrating special occasions
What We Offer
  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives, such as the opportunity to jet off on an all-expenses-paid trip with one of our suppliers
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
What We're Looking For
  • Bags of energy, your own personality - and we can teach you the rest
  • A natural talent and passion for hospitality
  • Extremely driven and relentless at overcoming challenges or obstacles
  • Good communication skills with the ability to build rapport and trust
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
Get in Touch

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok



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