Admissions Supervisor

8 hours ago

Hadlow, Kent, United Kingdom Community Hospice & Palliative Care Full time
Job Summary

We are seeking a highly skilled Admissions Supervisor to join our team at Community Hospice & Palliative Care. The successful candidate will be responsible for performing daily activities, including informing the Director of Admissions regarding active referral status, risk management issues, treatment modalities, and admission advancement status.

Key Responsibilities
  • Collaborate with the Customer Experience Center (CXC) department staff to ensure accurate and timely referral information transmission to the Admissions staff.
  • Provide prompt, same-day quality service recovery to accounts as required.
  • Function as a positive role model/leader and interdependent team member, assisting the department director in monitoring and reporting quality improvement and corporate compliance initiatives.
  • Ensure compliance with documentation and demonstrate ability to use critical thinking skills to solve problems independently.
  • Develop and grow positive professional relationships with referral sources, demonstrating knowledge and ensuring compliance to state and federal guidelines for Hospice programs.
  • Attend a minimum of 85% of general staff and team meetings, promoting agency image within the community.
  • Practice and promote positive peer and patient relations, developing areas of expertise in supervision and hospice nursing skills.
  • Pursue professional growth through academic and continuing education programs, adhering to all internal controls.
Requirements
  • Current licensure as a registered nurse in the State of Florida.
  • Current State of Florida driver's license with a driving record acceptable to Community Hospice insurance carrier.
Qualifications
  • Any combination of education and experience that would provide required skill and knowledge for successful performance would be qualifying.
  • Typical qualifications would be equivalent to a Bachelor's degree in a health-related field, healthcare-related certification, and a minimum of three years of Hospice Admissions experience.
  • Knowledge of customer services and marketing techniques, competent in computer programs and reporting.
  • Skilled at multitasking, flexibility, adaptability, work prioritization, and stress management, with effective written and oral communication skills.

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