Brand Ambassador

3 weeks ago


Lowestoft, Suffolk, United Kingdom Harrod UK Ltd Full time

Job Title: Brand Ambassador

Overview

We are seeking an experienced Brand Ambassador to lead our customer retention strategy at Harrod UK Ltd.

Salary and Benefits

The successful candidate can expect a competitive salary of £45,000 - £55,000 per annum, depending on experience.

Job Description

Purpose:

You will oversee the development and implementation of multi-channel CRM strategies to drive customer retention and loyalty across our brands.

Responsibilities:

  • Manage the daily operation of our email marketing strategy, including campaign execution and segmentation.
  • Plan and develop customer journeys and communication strategies based on customer insights and behavior.
  • Collaborate with the Social Media & Communications Executive to align with broader marketing messaging and content.
  • Own weekly and monthly performance reviews, interpreting data and insights to generate learnings for future activity.

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