Employee Relations Advisor

3 hours ago


Leeds, Leeds, United Kingdom Lowell Financial Ltd Full time

We're Lowell Financial Ltd, a mission-driven company on a quest to make credit work better for all. Our approach is built on treating people with dignity, helping customers pay off their debts in practical and affordable ways.

We've been recognized as one of the best places to work in the UK by The Sunday Times. This achievement underscores our commitment to creating a dynamic work environment that fosters growth and development.

In this key role within the People Services community, you'll provide a proactive employee relations service to the business. Your primary responsibility will be to support People Managers in self-serving their people queries, issues, processes, and administration.

You'll collaborate closely with the People Services Business Partners and Advisory team to ensure consistent and fair handling of employee relations cases. Additionally, you'll maintain the suite of people policies, procedures, and toolkits up-to-date in line with current employment legislation.

As the main point of contact for occupational health queries, you'll also support the Advisory team with escalated Helpdesk inquiries such as absence, maternity, group income protection, and flexible working.

This role requires a professional and supportive approach to helping the business resolve disputes and grievances informally. You'll act as the main point of contact for formal grievances, providing guidance and support throughout the process.

To succeed in this position, you'll need significant experience in dealing with complex cases, ideally in an Employee Relations role. At Lowell Financial Ltd, we prioritize career development and growth opportunities for our colleagues.

The estimated salary for this position is £35,000 - £45,000 per annum, depending on your level of experience and qualifications. In addition to a competitive salary, you can expect:

  • Discretionary annual bonus
  • 3% flexible benefits
  • Hybrid working arrangement, with a mix of office and remote work
  • Free parking
  • 28 days holiday plus public holidays
  • Life assurance
  • A fantastic culture with opportunities for growth and development


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