Field Service Professional

23 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Kenton Black Ltd Full time
Job Overview

We are seeking a skilled Field Service Professional to join our team at Kenton Black Ltd.

Key Responsibilities:
  • Carry out preventative maintenance and commissioning work to ensure optimal equipment performance.
  • Prepare and submit weekly reports, timesheets, and other documentation as required.
  • Provide after-sales technical and commercial support to customers.
  • Maintain strong relationships with customers by delivering exceptional quality service.
  • Perform upgrades and refurbishments to meet customer needs.
  • Foster open communication with line managers through regular feedback.
  • Investigate and resolve breakdown issues through troubleshooting and fault finding.
Requirements:
  • A degree in Mechanical or Chemical Engineering or a related field is essential.
  • Prior experience in water treatment is desirable but not mandatory.
  • A valid full UK Driving License is necessary for this role.
  • Candidates should possess a passion for delivering high-quality service to customers.
  • The ability to handle challenging conversations with customers and find resolution is crucial.
Salary Information:

The estimated salary range for this position is £45,000-£60,000 per annum, depending on experience. This competitive package includes a comprehensive pension scheme, 25 days annual leave (plus birthday off), and a company vehicle.



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