Hotel Overnight Support Assistant

4 weeks ago


Worcester, Worcestershire, United Kingdom whitbread Full time

Are you looking for a role where you can make a real difference to our guests’ experience? As a Nights Team Member at Premier Inn, you will be the go-to person for our hotel overnight guests.

Using your calm and friendly personality, you will ensure their safety and provide exceptional customer service to help them rest easy and get a good night’s sleep.

You will work 16 hours a week, across 2 nights, from 11pm to 7am, weekends included, with guaranteed hours to plan your week around.

We offer a competitive pay rate of up to £ per hour for this role, and as a permanent member of our team, you will have the opportunity to develop your skills and progress within our business.

As a Nights Team Member, you will be part of the UK’s leading hospitality business, Whitbread, and will have access to a range of benefits, including our Whitbread Benefits card, which offers up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

At Whitbread, we believe that everyone is unique and should have the opportunity to build a career with us, regardless of their background or situation. We are committed to being an inclusive organisation and welcome applications from under-represented groups.

So, if you have a calm and friendly personality, excellent customer service skills, and are looking for a role that offers a great work-life balance, apply now to become a Nights Team Member at Premier Inn.

Key Responsibilities:

  • Provide exceptional customer service to our overnight guests
  • Ensure the safety and security of our hotel and guests
  • Work collaboratively with the rest of the team to ensure a seamless guest experience

Benefits:

  • Competitive pay rate of up to £ per hour
  • Permanent contract with guaranteed hours
  • Opportunity to develop your skills and progress within our business
  • Access to our Whitbread Benefits card, offering discounts and rewards
  • Ongoing training and support to help you succeed in your role

What We Offer:

  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The opportunity to work for a leading hospitality business


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