Senior Registration Operations Team Director

3 days ago


West London, United Kingdom Nursing and Midwifery Council Full time
About the Role

In this challenging and exciting role, you will be responsible for leading a team of 16 professionals in our Registration Investigation Team. As a senior manager, you will provide leadership, guidance, and direction to two team managers, ensuring consistent delivery of excellent customer service and achievement of key performance indicators. You will also be responsible for making sound decisions based on NMC legislation and policy, as well as ensuring that our high-quality risk-based investigations meet NMC evidential requirements.

Responsibilities
  • Lead a team of 16 staff in a fast-paced environment
  • Provide leadership, guidance, and direction to two team managers
  • Make sound decisions based on NMC legislation and policy
  • Ensure that our high-quality risk-based investigations meet NMC evidential requirements
Requirements
  • Significant analytical and investigative experience
  • Ability to lead, manage, and motivate a team
  • Experience of managing and implementing changes to operational processes and systems
  • Ability to understand and explain complex policy and legislation

The salary for this role is estimated to be around £65,000-£80,000 per year, depending on experience and qualifications. Benefits include 30 days annual leave, enhanced pension contributions, life assurance, hybrid working policies, and access to a range of employee assistance programs.



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