Technical Systems Support Associate

3 days ago


Portsmouth, Portsmouth, United Kingdom Proactive Appointments Full time
Job Title: Technical Systems Support Associate

Company Overview: Proactive Appointments is a forward-thinking organization dedicated to providing innovative solutions in the logistics industry.

Salary: Up to £35,000 per annum.

Job Description:

In this exciting role, you will play a vital part in ensuring the smooth operation of our critical business applications, supporting warehouse, transportation, and inventory management systems.

You will collaborate with cross-functional teams, troubleshoot technical issues, and implement system enhancements to optimize operational efficiency.

Key Responsibilities:

  • Application Support: Act as the primary point of contact for resolving application-related issues within core logistics systems like WMS, TMS, and ERP platforms.
  • System Maintenance: Manage configurations, apply updates, and perform system tuning to guarantee reliability and security.
  • User Support: Deliver personalized assistance and training to operational teams, empowering them to effectively utilize logistics applications.
  • Collaboration: Work closely with internal teams and external vendors to implement system improvements and new features.
  • Monitoring: Continuously track application performance, pre-emptively address potential bottlenecks, and generate performance reports.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering high-quality technical support.



Benefits: As a valued member of our team, you will enjoy a competitive salary, opportunities for professional growth, and a collaborative work environment that fosters innovation and excellence.

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