Technical Solutions Engineer

1 week ago


Fareham, United Kingdom Reqwest Limited Full time
Reqwest Limited - IT Equipment Support Specialist

We are seeking an IT Equipment Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our clients on IT hardware and software products.

About the Role:
  • We are looking for an IT Equipment Support Specialist to provide technical support and maintenance services to our clients.
  • The ideal candidate will have excellent knowledge of key client-specific procedures.
  • You will be responsible for achieving a KPI target of 5 visits/fixes per day.
  • We require SC Clearance (or a willingness to apply) and a full driving license.

Responsibilities:

  • Communicate with Call Administration and the Branch throughout the day.
  • Utilize a PDA to check and update allocated calls.
  • Reflect actual work done in real-time by way of accurate and quality updates.

Salary:

The estimated salary for this role is £50,000 - £65,000 per annum, depending on experience.

Benefits:

  • A competitive salary.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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