Breakdown Controller

2 weeks ago

Halifax, Calderdale, United Kingdom Kautec Recruitment Full time
Job Summary:

As a Breakdown Controller, you will be responsible for taking customer calls and logging repair notifications. You will also allocate appropriate Field Service Engineer responses to meet customer requirements. Additionally, you will support the supervision of all maintenance and repair activities, provide effective customer service, and build relationships with internal and external customers. You will action customer repair, maintenance, and breakdown requests in a timely and cost-effective manner. Furthermore, you will liaise with the UK service supervisor and Service Manager regarding any issues that may arise. You will also keep customers updated on reported job progress and deal with day-to-day queries from internal and external customers. You will ensure all jobs are entered onto the appropriate in-house computer system and reschedule jobs and resources according to emerging customer needs and resource availability. Finally, you will ensure all service records are received from the appropriate Field Service Engineer and passed to the technical team for assessment.

Key Responsibilities:

• Take customer calls and log repair notifications
• Allocate appropriate Field Service Engineer responses to meet customer requirements
• Support the supervision of all maintenance and repair activities
• Provide effective customer service and build relationships with internal and external customers
• Action customer repair, maintenance, and breakdown requests in a timely and cost-effective manner
• Liaise with the UK service supervisor and Service Manager regarding any issues that may arise
• Keep customers updated on reported job progress
• Deal with day-to-day queries from internal and external customers
• Ensure all jobs are entered onto the appropriate in-house computer system
• Reschedule jobs and resources according to emerging customer needs and resource availability
• Ensure all service records are received from the appropriate Field Service Engineer and passed to the technical team for assessment

  • Skilled Maintenance Professional

    1 week ago

    Halifax, Calderdale, United Kingdom Marshalls PLC Full time

    Job Title: Skilled Maintenance ProfessionalAbout the Role:As a Skilled Maintenance Professional, you will be responsible for carrying out planned and reactive engineering activities on-site to ensure the continuous running of our plant. You will work on various types of equipment, including hydraulic, pneumatic, and electrical/electronic control systems, and...

  • Breakdown Controller

    3 weeks ago

    Halifax, United Kingdom CV-Library Full time

    Are you a Breakdown Controller/Maintenance Scheduler/Rental agent living in the Halifax area? Are you looking for a Monday to Friday office based opportunity? Are you able to commute to the Halifax area daily? Would working in a vibrant atmosphere with a team be of interest? Roles and Responsibilities of the Breakdown Controller * To take customer...

  • Electrical Service Engineer

    4 weeks ago

    Halifax, United Kingdom AMF Recruitment Full time

    Electrical Field Service EngineerBelow, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Package up to £50kPermanentOur client is a Yorkshire based manufacturer of fan and smoke extraction systems. Ranging from car park ventilation systems, smoke control to tunnel ventilation.With a...

  • Electrical, Controls

    7 days ago

    Halifax, United Kingdom Marshalls PLC Full time

    EC&I EngineerHalifax, England, Hybrid.Excellent salary and benefitsMarshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement, and landscape markets since the 1890s. We’re a Superbrand for the 14th year running and a successful FTSE 250....

  • Mechanical Service Engineer

    1 month ago

    Halifax, United Kingdom CV-Library Full time

    Mechanical Service Engineer Location: Halifax Salary: IRO £40K PA Are you a machine whisperer with a knack for all things mechanical? Our thriving machine tool service business is on the hunt for an experienced Machine Tool Service Engineer! If you're ready to roll up your sleeves and dive into the world of CNC and manual machine tools, keep...

  • Customer Service Advisor

    5 months ago

    Halifax, United Kingdom Halfords Full time

    With access to industry-leading, recognised training linked to your skills and experience you’ll be given every opportunity to progress your career. You’ll be responsible for: - Finding the right solution to suit the customer’s needs - Quoting and booking services - Giving clear explanations and advice - Building lasting customer relationships by...

  • Mechanical Service Engineer

    4 weeks ago

    Halifax, United Kingdom Major Recruitment Full time

    Mechanical Service Engineer Location: HalifaxSalary: IRO £40K PA Are you a machine whisperer with a knack for all things mechanical? Our thriving machine tool service business is on the hunt for an experienced Machine Tool Service Engineer! If you're ready to roll up your sleeves and dive into the world of CNC and manual machine tools, keep reading! What...

  • Robot Operator

    7 months ago

    Halifax, United Kingdom Fan Systems Group Ltd Full time

    **Job Summary** The role will involve an intense yet rewarding development plan, supported through external and internal training to gain the necessary skills to carry out the role to the best of your ability. We continue to want to strengthen our message internally as well as to all our customers of our belief that we provide _**Certainty, Safety and...

  • Fleet Ancillary Mobile Premise Cleaner

    2 months ago

    Halifax, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary Yorkshire Ambulance Service: Ancillary Services Team, are offering an opportunity for a hours per week, Mobile Premise Cleaner (transport provided), working out of our Halifax Station. A Driving License is essential for this role. Monday to Friday 07:00 till 15:00 Working days and times are dependent upon provision required, due...