Experienced Hospitality Professional Wanted
1 week ago
The Railway is a thriving hospitality venue situated in the heart of Putney, opposite Putney train station. Our mission is to provide an exceptional dining and drinking experience for all occasions, whether it's a quiet evening out or a lively celebration.
Job OverviewWe are seeking an experienced FOH Team Member to join our team. As a key member of our front-of-house team, you will be responsible for delivering outstanding customer service, ensuring seamless operations, and contributing to the overall success of our venue.
Salary and BenefitsWe offer a competitive salary of up to £12.75 per hour, including Tronc. In addition to your hourly rate, you will also receive:
- Career progression and promotion opportunities within our fast-growing independent hospitality group
- A generous 30% discount on food and drink at our pubs, bars, and restaurants
- An Employee Assistance Programme (EAP) to support your mental and physical well-being
As a FOH Team Member, your primary responsibilities will include:
- Providing exceptional customer service, ensuring that every guest has a memorable experience
- Working collaboratively with the team to maintain high standards of service and quality
- Managing cash handling and operating point-of-sale systems efficiently
- Maintaining a clean and safe environment, adhering to health and safety regulations
To succeed in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers alike
- Experience in a fast-paced hospitality environment, preferably in a similar role
- Ability to work under pressure, prioritizing tasks and managing multiple responsibilities
- A passion for delivering outstanding service and exceeding customer expectations
At Urban Pubs & Bars, we pride ourselves on being an award-winning hospitality group with a rapidly expanding portfolio of unique and vibrant venues. As a member of our team, you can expect:
- A dynamic and supportive working environment, with opportunities for career growth and development
- A comprehensive training program to enhance your skills and knowledge
- A recognition and reward scheme to celebrate your achievements and contributions
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