Service Operations Manager

3 days ago


Coventry, Coventry, United Kingdom Radis Full time

About Radis Community Care

At Radis Community Care, we are seeking an experienced Supported Living Service Manager to join our team. As a key member of our community-based social care services, you will be responsible for promoting a caring environment for our customers through high standards of professional practice.

Key Responsibilities

  • Ensure compliance with company, local, and national standards while overseeing quality assurance activities.
  • Support the Area Manager in assessments of individuals referred for housing, care, and support services, developing personalized support plans in conjunction with relevant agencies and customers/family representatives.
  • Assist the Area Manager in preparing rosters to ensure sufficient staff are available at all times and deployed efficiently to meet tenant needs.
  • Participate in the on-call rota and provide emergency cover for care and Radis' housing-related support duties when required.

Requirements

  • Substantial experience in providing care and support services for vulnerable adults.
  • Previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards Level 5.
  • Good commercial acumen and commitment to setting and maintaining high standards with good IT skills.

About Radis Community Care

Established in 2001, Radis Community Care has grown to become a leading provider of community-based social care and support for thousands of vulnerable adults and children in England and Wales. We care for a range of service users, including the elderly and those with physical and/or learning disabilities, with tailored support to meet individual needs.



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