Service Operations Manager
3 days ago
About Radis Community Care
At Radis Community Care, we are seeking an experienced Supported Living Service Manager to join our team. As a key member of our community-based social care services, you will be responsible for promoting a caring environment for our customers through high standards of professional practice.
Key Responsibilities
- Ensure compliance with company, local, and national standards while overseeing quality assurance activities.
- Support the Area Manager in assessments of individuals referred for housing, care, and support services, developing personalized support plans in conjunction with relevant agencies and customers/family representatives.
- Assist the Area Manager in preparing rosters to ensure sufficient staff are available at all times and deployed efficiently to meet tenant needs.
- Participate in the on-call rota and provide emergency cover for care and Radis' housing-related support duties when required.
Requirements
- Substantial experience in providing care and support services for vulnerable adults.
- Previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards Level 5.
- Good commercial acumen and commitment to setting and maintaining high standards with good IT skills.
About Radis Community Care
Established in 2001, Radis Community Care has grown to become a leading provider of community-based social care and support for thousands of vulnerable adults and children in England and Wales. We care for a range of service users, including the elderly and those with physical and/or learning disabilities, with tailored support to meet individual needs.
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