Business Applications Specialist

3 weeks ago

Dundee, Dundee City, United Kingdom University of Dundee Full time
About the Role

We are seeking an exceptional individual to join our Digital & Technology Services (DTS) team as a Business Applications Specialist. This is a permanent appointment that will play a key role in the configuration and customisation of applications within our remit.

Key Responsibilities
  • Provide second-line support for the University's information systems, troubleshooting problems as reported via the Service Desk, and carrying out problem-solving and configuration tasks to ensure the restoration of critical services.
  • Conduct feasibility studies, assess and recommend appropriate solutions to fulfil business requirements.
  • Carry out programming, configuration, and development tasks, ensuring that feasibility has been assessed and established, relevant documentation is maintained, test scripts are prepared, testing is successfully completed, and that information systems components are released into operations in accordance with DTS policies and standards.
  • Carry out data transformation (extract, transform, and load) tasks and provide reports as required by undertaking the appropriate analysis in response to business requirements.
Requirements
  • A candidate who has the ability to manage workloads and work to tight deadlines.
  • A candidate who is highly IT literate with strong, relevant applications experience.
  • A candidate who can demonstrate ability to manage people and projects.
  • A candidate who has relevant service delivery experience of working an ITIL-based framework.
About Us

We are one of the UK's leading universities, internationally recognised for our expertise across a range of disciplines and research breakthroughs in multiple areas. Our main city-centre campus is at the heart of Dundee, an up-and-coming, friendly, compact, and affordable city with a rich heritage in design and technology. We also have campuses at Ninewells Hospital and in Kirkcaldy, which are easily accessible via local transport links.

We value diversity and inclusion, and we are committed to creating an enjoyable and inclusive place to work. We have a range of staff networks and family-friendly policies in place to support our staff and students.

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