Client Account Director
4 weeks ago
As a Client Account Lead at Avanade, you will be responsible for driving the full end-to-end customer engagement model from relationship development to ongoing delivery. This includes managing a portfolio of strategic accounts across the Comms, Media and Technology (CMT) sector, which includes Media and Entertainment, Software and Platforms, Telecommunications and High Tech clients.
Key Responsibilities
- Full P&L accountability for each account/industry
- Prioritise key aspects of account management and build exceptional relationships across client base
- Leadership, planning, coordination and management of all sales and delivery activities to achieve sales and revenue targets
- Leverage wider Avanade structure to support specific opportunities including pre-sales, sales, leadership etc.
- Partner with the client and account teams to evolve customer and partner strategy to accelerate growth
- Partner with Accenture and Microsoft leadership and account teams
About Avanade
- Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
- Real-time access to technical and skilled resources globally
- Dedicated career advisor to encourage your growth
- Engaged and helpful coworkers genuinely interested in you
Requirements
- You have led and directed account-level sales and technology strategy, and road mapping for clients.
- You have provided consistent and high-quality solutions from inception to managed service for the clients.
- You have owned and updated the technology roadmaps for clients for both current and future needs.
- You have strong account management skills effectively, leading quarterly technology reviews and innovation briefings for the team and clients. You share emerging tech and industry trends.
- You can identify and drive cross-sell, upsell, renewal and emerging tech opportunities for the clients, maximizing the usage and deployment of Microsoft technologies.
- You are knowledgeable about the client's industry pain points, opportunities and tech stack, challenge and improve their ideas with insights from the market and competitors.
What We Offer
- Opportunity to work on exciting projects and contribute to the growth of Avanade
- Collaborative and dynamic work environment
- Professional development and training opportunities
- Competitive compensation and benefits package
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