Swimming Programme Manager

5 days ago


Penarth, Vale of Glamorgan, United Kingdom Parkwood Holdings Limited Full time
**Swimming Manager Vacancy**

We are seeking a highly motivated and experienced Swimming Manager to join our team at Penarth Leisure Centre. As a key member of our management team, you will be responsible for the commercial, sales, programming, development, and operations of the Learn to Swim programme.

The successful candidate will have extensive knowledge of learning to swim programmes and the Swim Wales National Teaching Plan. Previous experience managing a team is desirable, but not essential. The ideal candidate will be a fully qualified IOS Level 2 Swimming Teacher, with NRASTC or NPLQ and First Aid at Work certificates being desirable.

As Swimming Manager, you will be responsible for:

Commercial Focus
  • Understanding and using KPIs to improve commercial performance of the site's pool programme
  • Implementing the organisation's three-year growth and retention plan to drive income from the Learn to Swim programme
  • Managing sales targets and providing clear communication to the teams who support the sales process
  • Overseeing feedback and enquiries from customers and ensuring the best possible customer service is provided
Managing the Swim Programme
  • Maximising pool space and timetabling to promote convenient entry points and retention for customers
  • FOLLOWING AND COMMUNICATING PROCEDURAL CHANGES TO ALL STAKEHOLDERS ON-SITE TO ENSURE CONSISTENCY IN PROCESSES
  • Maintaining a high level of knowledge within the swimming industry and keeping up with changes within the industry
  • Ensuring department communication is transparent and expectations are being met
  • Forging positive working relationships with the local Swimming Clubs, Swim Wales, and Authority Sports Development Teams
Observation and Mentoring
  • Providing leadership as the direct report to a team of swim lessons instructors
  • Working with the Centre Manager to identify recruitment needs and review program structure to maximise returns
  • Regularly being on the poolside to observe the quality of the programme and provide feedback
  • Ensuring training records are maintained for all line management employees, including safeguarding, DBS, and GDPR

We offer a competitive salary of £26,000 per annum, with an additional bonus based on performance. As a valued member of our team, you will also receive free gym membership, an employee discount portal, and a company pension scheme. If you are a motivated and experienced Swimming Manager looking for a new challenge, please apply with a letter of why you would like to be considered for this role and attach your current CV.

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.



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