Infrastructure Services Engineer

1 week ago


Gloucester, Gloucestershire, United Kingdom DXC Technology Inc. Full time
About the Role

As a Desktop Support Professional at DXC Technology Inc., you will play a vital role in providing top-notch support to our customers. Your primary responsibility will be to ensure that our customers' systems and equipment are operating smoothly, efficiently, and effectively.

  • You will work closely with customers to identify and resolve technical issues, either on-site or remotely.
  • You will instruct customers on the operation and maintenance of their systems and equipment.
  • You will maintain accurate records of customer interactions and technical issues resolved.
  • You will perform routine maintenance tasks to prevent system failures.

Key Skills and Qualifications:

  • Technical expertise in Windows 10, O365, AD, and SCCM
  • Ability to troubleshoot complex technical issues
  • Strong communication and interpersonal skills
  • 2+ years of experience in a similar role
  • Basic understanding of network infrastructure and protocols

Salary Range: £40,000 - £50,000 per annum



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