Threat Intelligence Specialist

4 weeks ago

Reading, Reading, United Kingdom Proofpoint Full time

About the Role

We are seeking a highly skilled Threat Analyst to join our team at Proofpoint. As a Threat Analyst, you will play a critical role in identifying, parameterizing, and responding quickly to email-based attacks levied against some of the world's largest organizations.

Key Responsibilities

  • Analyze misclassified messages (spam, malware, phishing, and legitimate) and make updates to spam and malware definitions to correct their classifications.
  • Perform deep analyses of email headers, structures, and attachments to identify novel threat features, and develop new rules/methods to detect them.
  • Provide responses and explanations to customers who request assistance through our ticketing system in a positive, professional manner.
  • Research into new trends and creation of pro-active detection to stop new threats before they start.
  • Contribute to the development of new tools and automation to aid in front-line analysis, and to identify the latest threats.
  • Work with the team to come up with new and novel ways to detect threats.
  • Occasional on-call work - An on-call shift lasts 12 hours from 6am to 6pm. In this team, outside normal working hours, that means responding to high-priority alerts sent by our threat monitoring system, and periodic monitoring of essential systems.
  • Help us define the landscape, prevalence, and evolution of messaging abuse, threats, and attacks by participating in future requirements definition discussions of our products.

Requirements

  • Proficient oral and written communications skills. Collaborates well in a team environment. Able to communicate complex technical concepts to customers in an accessible manner.
  • Familiarity with using the Linux command line, and tools for manipulating and extracting content from text files.
  • Good knowledge of regular expressions.
  • Familiarity with how mail delivery works, including SMTP.
  • General curiosity about the headers and structure of email messages.
  • Strong analytical and creative problem-solving skills.
  • Willingness to interact with customers through our web-based ticketing system to help resolve their issues.
  • Ability to work independently but also to collaborate with worldwide, remote teams when needed.
  • Positive, friendly attitude that enjoys problem solving.
  • Familiarity with a scripting language such as Python or Perl an advantage.
  • Previous experience in a customer-facing role such as technical support an advantage.

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply.

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