Sales Assistant

2 months ago

Cambridge, Cambridgeshire, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at the British Heart Foundation in Cambridge. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities
  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
What We're Looking For
  • Previous retail experience is not essential, but you will need to be passionate, energetic, and able to deliver exceptional customer service
  • You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • You will be comfortable with technology, able to use a till, PC, smartphone, and email with ease
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to reduce the risk of heart disease and improve the lives of people affected by it.

We are committed to creating an inclusive and diverse workplace, where everyone can succeed. We offer a range of benefits, including 38 days annual leave, holistic support leave, and a pension scheme.

Why Join Us?

We are a dynamic and fast-paced organisation, and we are looking for someone who is passionate about delivering exceptional customer service and promoting our charity's mission. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.

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