Installation and Maintenance Specialist
1 day ago
Job Title: Mechanical Field Engineer Position
Company Overview:
At ACS Performance, we specialize in delivering cutting-edge solutions in the digital cinema industry. We are currently searching for a skilled Mechanical Field Engineer to join our team.
Estimated Salary: £50,000 - £65,000 per annum
Job Description:
This position requires the successful candidate to perform installation, servicing, moves, changes, upgrades, modification, and repair of customer equipment as needed.
- To undertake installation, servicing, moves & changes, upgrade, modification, and repair tasks for the company's customer base as requested.
- Delivering exceptional customer service by applying professional, reactive, and proactive approaches.
- Solving problems in a responsible and structured manner while maintaining effective communication with customers.
- Communicating effectively with Area Managers, Team Leaders, and other company staff as necessary.
- Showing flexibility to work in other regions of the UK with adequate notice.
- Attending and passing necessary product or skills training programs.
- Visiting urban sites that may involve using public transportation occasionally.
- Following call closure procedures consistently.
- Completing all necessary paperwork accurately and returning it within the correct timeframe.
- Maintaining vehicle stock inventory efficiently.
Required Skills and Qualifications:
- Prior experience in engineering or technical support in the digital cinema sector would be advantageous.
- Knowledge of Sony cinema equipment would be beneficial, with knowledge of Barco, NEC, and/or Christie also being useful, although training will be provided for the right candidate.
- Experience with theatre management content systems would be valuable but not essential.
- Practical experience in electrical/electronic engineering, including reading circuit diagrams and understanding 3-phase electrics, as well as mechanical engineering experience.
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