Installation and Maintenance Specialist

1 day ago


Guildford, Surrey, United Kingdom ACS Performance Full time

Job Title: Mechanical Field Engineer Position

Company Overview:

At ACS Performance, we specialize in delivering cutting-edge solutions in the digital cinema industry. We are currently searching for a skilled Mechanical Field Engineer to join our team.

Estimated Salary: £50,000 - £65,000 per annum

Job Description:

This position requires the successful candidate to perform installation, servicing, moves, changes, upgrades, modification, and repair of customer equipment as needed.

  • To undertake installation, servicing, moves & changes, upgrade, modification, and repair tasks for the company's customer base as requested.
  • Delivering exceptional customer service by applying professional, reactive, and proactive approaches.
  • Solving problems in a responsible and structured manner while maintaining effective communication with customers.
  • Communicating effectively with Area Managers, Team Leaders, and other company staff as necessary.
  • Showing flexibility to work in other regions of the UK with adequate notice.
  • Attending and passing necessary product or skills training programs.
  • Visiting urban sites that may involve using public transportation occasionally.
  • Following call closure procedures consistently.
  • Completing all necessary paperwork accurately and returning it within the correct timeframe.
  • Maintaining vehicle stock inventory efficiently.

Required Skills and Qualifications:

  • Prior experience in engineering or technical support in the digital cinema sector would be advantageous.
  • Knowledge of Sony cinema equipment would be beneficial, with knowledge of Barco, NEC, and/or Christie also being useful, although training will be provided for the right candidate.
  • Experience with theatre management content systems would be valuable but not essential.
  • Practical experience in electrical/electronic engineering, including reading circuit diagrams and understanding 3-phase electrics, as well as mechanical engineering experience.


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