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Food and Beverage Service Assistant

2 months ago

Reading, Reading, United Kingdom Valor Hospitality Europe Full time
Job Summary

We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Service Assistant. As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities
  • Food and Beverage Service: Assist in the preparation and serving of food and beverages to guests in a timely and efficient manner.
  • Cleanliness and Organisation: Maintain the cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
  • Customer Service: Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Team Support: Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Event Coordination: Assist in the coordination and execution of events and special functions.
  • Stock Management: Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills and Experience
  • Previous Experience: Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Time Management: Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Attention to Detail: Strong attention to detail and a commitment to delivering high standards.
  • Flexibility: Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
  • Exclusive Discounts: Exclusive discounts for you, your friends and family.
  • Team Member Rates: Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted Stays: Discounted stays for friends and family.
  • Meals on Duty: Free meals while on duty, keeping you well-fuelled.
  • Access to Discounts: Access to high-street discounts on a range of shops, experiences and more.
  • Cycle to Work Scheme: Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Refer-a-Friend Bonuses: Generous refer-a-friend bonuses, starting at 250.
Care and Wellbeing
  • Wellness Activities: A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats.
  • Employee Assistance Programme: Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family.
  • Healthcare Cash Plan: Healthcare Cash Plan options, from just 5 per month.
Career Growth
  • Apprenticeship Programmes: Fully funded apprenticeship programmes.
  • Internal Development: Internal development programmes, designed to support you as you grow within your role.
  • Team Member Service Awards: Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.