Lodge Manager

4 weeks ago

Peacehaven, East Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team. As a key member of our staff, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.

This varied and interesting role requires a background in administration and customer service. You will be the trusted, 'go-to' person on-site, providing a first-class service to Owners and managing both the maintenance of the property and related activities.

Key Responsibilities
  • Coordinating the development and related activities
  • Providing a first-class service to Owners
  • Managing the maintenance of the property
  • Liaising with customers and suppliers
  • Managing contractors and scheduling maintenance
  • Completing health and safety checks
  • Organising activities and events for Owners
Requirements

We are looking for someone with experience in similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

You will have an outgoing and friendly personality with a love of people. You will know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and security of the development, displaying good judgement and the ability to be calm under pressure.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally, providing property services and customer care to over 11,000 retired people. Join us and be part of a professional, award-winning, customer-focused team.

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