Public Area Attendant

3 weeks ago


London, Greater London, United Kingdom Dorchester Collection Full time

Position Overview


Dorchester Collection seeks a talented Public Area Attendant to deliver exceptional service experiences for our guests. As a key member of our team, you will be responsible for ensuring seamless service delivery, discretion, and flexibility in our public spaces.


What You'll Get



  • Fantastic employee bonus scheme and excellent service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including a summer party and winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and competitive private pension scheme
  • Apprenticeship, training, and development opportunities from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
  • £1000 bonus when you recommend a friend
  • Access to immediate wellbeing advice, because we care about our employees

What You'll Do


You'll love what you do and take pride in delighting our guests:



  • Provide seamless service delivery, discretion, and flexibility in our public spaces
  • Anticipate and respond to guest requests, ensuring a personalized experience
  • Work collaboratively with colleagues to ensure excellent service standards

What You'll Bring



  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day
  • Excellent communication skills with a strong customer service ethic
  • English is the primary language used in our hotel; you can comfortably communicate in this language

Who We Are


Dorchester Collection is a luxury hotel brand known for its exceptional service and world-class amenities. We're committed to providing a unique and memorable experience for our guests.


How to Apply


If you're passionate about delivering exceptional service and have a strong customer service ethic, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.


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