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Maintenance Operations Manager
2 months ago
About the Role:
As a key member of the Service Care Solutions team, the successful candidate will be responsible for managing the District Estate Maintenance section, including staff, contractors, suppliers, and back-office administrative activities. This will involve working closely with the Capital Assets Team, Housing Management Team, and Tenant Representatives to identify and deliver cost-effective solutions to maximize available resources in improving the condition of the Council's housing stock.
Key Responsibilities:
The Area Estate Maintenance Manager will be responsible for managing multi-trade teams and taking the lead for either a specific trade or overseeing the voids repair process from start to finish. Key responsibilities include:
- Writing and reviewing trade-specific risk assessments, method statements, and COSHH assessments.
- Representing specific trade areas within Housing Operations by attending Material/Plant, Equipment, and Tool (PET) product reviews/forum with suppliers to ensure that materials and PET meet the needs of staff.
- Leading on trade-specific queries across the city and attending site (if necessary) to discuss and resolve trade-based problems.
- Monitoring city-wide void costs and working with other Area Estate Maintenance Managers to improve efficiency and reduce costs.
- Ensuring that all voids across the city are brought up to standard and turned around within strict timescales.
- Managing vacant properties until they are handed over for redevelopment.
- Suggesting changes to the Void Standard as and when required.
- Researching best practice within the industry and assisting managers in implementing necessary changes to reduce turn-around time and costs.
Requirements:
The ideal candidate will have an HNC/NVQ3 or equivalent education, with (or working towards) IOSH level 3, or significant experience in construction/management or relevant experience in managing property maintenance operations. A relevant professional qualification, such as CIOH, RICS, or CIOB, is desirable, along with evidence of continually developing professional knowledge. Junior-level management experience with a practical knowledge of the construction/property maintenance industry and a detailed understanding of providing an effective responsive and planned maintenance and void property service is essential.
