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Logistics Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Sales and Logistics Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing sales, and ensuring the smooth operation of our logistics operations.
Key Responsibilities:- Support a team of four people by processing small sales
- Act as a point of contact for customers requiring assistance or additional information
- Receive customer enquiries and small orders via telephone
- Ensure customer needs are met at all times
- Take and process orders accurately the first time
- Acknowledge and resolve customer complaints as they arise
- Provide administrative and customer support to internal and external stakeholders
- Signpost stakeholders in a timely and efficient manner
- Effective customer-facing administration experience
- IT literacy
- Strong geographical knowledge
- Experience within the haulage industry
- Competitive hourly rate of £14.35
- 100% office-based work initially, with the possibility of hybrid working after training
- 37.5 hours per week, general office hours
- 3-6 month contract