Senior Operations Manager
3 weeks ago
This role is responsible for overseeing the day-to-day operations of Content Delivery, ensuring seamless implementation and transition to Rally. Key objectives include processing content to required standards and timeframes, adapting processes to meet business needs, and maintaining excellent working relations.
Responsibilities include managing a team of 5 direct reports, utilizing initiative to drive results, and implementing changes to improve efficiency and accuracy. Required skills include strong technical knowledge, effective communication, and budgeting and cost management expertise.
Key Responsibilities:
- Manage day-to-day operations of Content Delivery
- Implement and transition to Rally
- Process content to required standards and timeframes
- Adapt processes to meet business needs
- Maintain excellent working relations
Requirements:
- Strong technical knowledge and understanding
- Effective communication and interpersonal skills
- Proven ability in budgeting and cost management
- Demonstrable experience in successful communication at senior level and with teams on the ground
Desirable Skills:
- Prior experience in managing critical service providers
- Ability to suggest new processes and system functionality to improve efficiency and accuracy
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