Residential Services Manager

24 hours ago


East Liverpool, Ohio, United Kingdom CV-Library Full time
Job Overview

We are seeking a highly skilled and experienced professional to join our team as an Accommodation Officer in Liverpool, Merseyside. The successful candidate will be responsible for investigating cases of anti-social behaviour and providing intensive support to council tenants and leaseholders.

Responsibilities
  1. Investigate and resolve cases of anti-social behaviour, including verbal abuse, harassment, intimidation, hate crimes, vandalism, and other nuisances.
  2. Provide comprehensive support to vulnerable individuals and families, agreeing and implementing courses of action with relevant agencies.
  3. Handle all correspondence and collaborate with the Council's Legal Team to recommend appropriate legal actions, including preparing and serving warnings and notices.
  4. Conduct home visits and risk assessments to identify areas of concern and develop effective solutions.
Requirements
  1. At least 2 years' experience in an Anti-Social Behaviour background within social housing.
  2. Knowledge of housing issues and legislation regarding anti-social behaviour.
  3. Experience working with vulnerable individuals or those with complex needs.

The salary for this role is estimated to be around £25,000 - £30,000 per annum, depending on experience, plus 45p per mile for travel expenses.



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