Team Lead
5 days ago
As a Team Lead at The Fleece in Cirencester, you will be responsible for leading a diverse team to deliver exceptional customer experiences seven days a week.
Main Responsibilities:
- Managing payroll budgets and rotas in line with agreed targets.
- Taking responsibility for all business operations when on shift and ensuring the team can operate effectively in your absence.
- Constantly focusing on improving team performance and achieving targets by setting measurable goals, identifying areas for improvement, and implementing effective coaching and mentoring strategies.
The ideal candidate will have experience of delivering technical training and development content, as well as building Individual Development Plans for their team using in-house academies and training programmes.
You will also be able to identify opportunities for growth and improvement within the business, based on market trends and customer profiles.
In return, we are offering a competitive salary of around £35,000 - £45,000 per annum, depending on experience, plus a range of benefits including 28 days annual leave (rising to 33 after 5 years' service), health cash plan, generous employee discounts, and bespoke training programmes accessible to all staff members.
About YouWe are looking for an experienced and motivated individual who is passionate about delivering exceptional customer experiences and has a proven track record of leadership and team management.
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