Customer Service Team Lead

4 weeks ago


Malton, North Yorkshire, United Kingdom OCC Computer Personnel Full time

About the Role

OCC Computer Personnel is seeking an experienced Customer Service Team Manager to lead a small and friendly team. The ideal candidate will have a strong customer focus and be able to motivate a team to achieve bold targets.

Key Responsibilities

  • Coordinate sales administration to ensure that all orders are fulfilled within agreed timescales.
  • Maximise sales to Telesales customers by ensuring customer enquiries are responded to in a timely and effective manner.
  • Proactively troubleshoot issues and efficiently resolve any customer complaints.

Requirements

  • B2B experience with developed people management skills.
  • Ability to lead and motivate a team.
  • Demonstrable understanding of the food industry.
  • Strong customer focus and Telesales experience.
  • Numerate and accurate with an eye for detail.
  • Ability to remain calm and logical in a fast-paced organisation.
  • Clear verbal and written communication skills, effective listening skills and an inclusive and collaborative approach.
  • Highly organised with the ability to manage multiple projects.
  • IT literacy, including Outlook, Excel, Word and PowerPoint.
  • Growth mindset with a continuous improvement approach.

  • Culinary Team Lead

    4 weeks ago


    Malton, North Yorkshire, United Kingdom Elior Full time

    About the RoleWe are seeking a skilled and experienced Chef Manager to join our team at Elior. As a key member of our catering team, you will be responsible for managing the day-to-day operations of our kitchen, ensuring the delivery of high-quality food and excellent customer service.Key ResponsibilitiesManage a team of chefs and kitchen staff to deliver a...

  • Sales Team Lead

    4 weeks ago


    Malton, North Yorkshire, United Kingdom Heron Food Full time

    Unlock Your Potential as a Senior Sales Assistant at Heron FoodsAre you a sales enthusiast looking for a challenging role in a dynamic retail environment? Look no further than Heron Foods, where we're seeking a skilled Senior Sales Assistant to join our team.Your Key Responsibilities:Steer our sales team towards excellence, driving sales growth and customer...

  • Culinary Team Lead

    1 week ago


    Malton, North Yorkshire, United Kingdom Elior Full time

    Company Overview:Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including workspaces, sporting venues, attractions, public sector, defence, health, care, hospitals, schools, colleges, and universities.Career Advancement Opportunities:We...

  • Sales Team Lead

    2 weeks ago


    Malton, North Yorkshire, United Kingdom Heron Food Full time

    rivals in the industry. With over 325 stores, we are constantly expanding and looking for talented individuals to join our team. As a Senior Sales Assistant, you will play a vital role in ensuring the store operates flawlessly, overseeing the team towards excellence, and delivering unparalleled customer service. **Your Key Responsibilities:*** Steer the team...


  • Malton, North Yorkshire, United Kingdom EG Group Full time

    Company Overview:We are a leading bakery chain, passionate about delivering high-quality products and exceptional customer experiences.Salary:The successful candidate will receive an hourly rate of £11.75 above the age of 21, £7.15 for those aged 17, and £6.60 for 16-year-olds.Job Description:This role involves engaging with customers, providing fast and...


  • Malton, North Yorkshire, United Kingdom PR O-Pak Foods Ltd Full time

    Engineering Team Lead**About the Opportunity**Pro-Pak Foods Ltd is seeking an experienced Engineering Team Lead to join our team. As a key member of our engineering team, you will provide leadership direction and oversee daily maintenance operations to ensure that all equipment is functioning optimally.**Responsibilities*** Provide leadership direction to...

  • Store Assistant

    2 weeks ago


    Malton, North Yorkshire, United Kingdom Toolstation Full time

    About the RoleWe’re looking for a skilled and enthusiastic Store Assistant to join our team at Toolstation. As a key member of our branch team, you will play a crucial role in delivering exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, answering questions and...


  • Malton, North Yorkshire, United Kingdom Heron Food Full time

    Unlock Your Potential as a Senior Sales Assistant at Heron FoodsWe are seeking a dynamic and experienced Senior Sales Assistant to join our team in Malton, YO17 7HT. This exciting part-time role offers the opportunity to work in a fast-paced retail environment, delivering exceptional customer service and contributing to the success of our store.Your Key...

  • Store Assistant

    4 weeks ago


    Malton, North Yorkshire, United Kingdom Toolstation Full time

    About the RoleWe're looking for a Store Assistant to join our Malton branch. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring our store is well-stocked and organized, and contributing to a positive and productive work environment.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Malton, North Yorkshire, United Kingdom Heron Food Full time

    Senior Sales Assistant Role at Heron FoodsWe are seeking a highly motivated and organized Senior Sales Assistant to join our team in Malton, YO17 7HT. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.About the RoleSteer our team towards excellence and deliver...

  • Sales Assistant

    4 weeks ago


    Malton, North Yorkshire, United Kingdom EG Group Full time

    Role: Cooplands Sales AssistantLocation: Our storesHours: Part-Time / 8 Hours Available / PermanentHourly Rate: £11.75 above 21 | £7.15 aged 17 |£6.60 aged 16Company: Cooplands BakeryJob Responsibilities: We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to join our welcoming Cooplands bakery team. As...


  • Malton, North Yorkshire, United Kingdom Costa Coffee Full time

    About the RoleWe are looking for a skilled Barista to join our team at Costa Coffee Malton. As a Barista, you will be responsible for crafting high-quality coffee drinks and providing exceptional customer service.ResponsibilitiesCrafting coffee drinks that meet our high standardsProviding excellent customer service and creating a welcoming atmosphereWorking...


  • Malton, North Yorkshire, United Kingdom YorMed Ambulance Service Full time

    About the RoleYorMed Ambulance Service is seeking medical professionals to join our team as Event Medical Staff. We are looking for individuals with a passion for delivering high-quality medical care in a dynamic and fast-paced environment.Main ResponsibilitiesProviding medical care to clients and service users at events and festivalsWorking as part of a...


  • Malton, North Yorkshire, United Kingdom YorMed Ambulance Service Full time

    About the RoleYorMed Ambulance Service is seeking highly skilled and experienced medical professionals to join our team as Event Medical Staff. As a key member of our team, you will be responsible for providing medical care and support at various events and festivals across Yorkshire and the North-East.Key ResponsibilitiesProviding medical care and support...


  • Malton, North Yorkshire, United Kingdom Network Open Full time

    Job OpportunityA leading Optical and Hearing Company is seeking a skilled Audiologist/Hearing Aid Dispenser to join their team in North Yorkshire.As an accredited provider of NHS Adult Hearing Services, the successful candidate will cover practices and medical centres in Malton, Ripon, and Thirsk, offering a private service to patients and providing...

  • Clinical Team Lead

    6 days ago


    Malton, North Yorkshire, United Kingdom Barchester Healthcare Full time

    About the RoleWe are seeking a highly skilled and experienced Registered Nurse (RGN/RMN) to join our team as a Clinical Team Lead - Peripatetic Care. In this role, you will be responsible for delivering high-quality clinical care to residents in our care homes across your region.


  • Malton, North Yorkshire, United Kingdom Heron Food Full time

    Senior Sales Assistant Role at Heron FoodsAs a Senior Sales Assistant at Heron Foods, you'll play a pivotal role in driving sales growth and delivering exceptional customer service.Steer our sales team towards excellence by promoting a positive and supportive work environment.Deliver unparalleled customer service and handle any concerns with professionalism...

  • Sales Assistant

    3 weeks ago


    Malton, North Yorkshire, United Kingdom Card Factory Full time

    Seasonal Sales Assistant OpportunityAt Card Factory, we're always on the lookout for talented individuals to join our team as Seasonal Sales Assistants. As a celebration expert, you'll play a key role in helping our customers celebrate life's special moments.Key responsibilities will include:Providing exceptional customer service, ensuring customers have an...


  • Malton, North Yorkshire, United Kingdom Toolstation Full time

    Delivering Excellent Service">At Toolstation, we're looking for a Sales Associate to join our team in Malton. As a key member of our store staff, you'll play a vital role in ensuring our customers receive an exceptional shopping experience.">About the Role">We estimate that this full-time position will offer a salary of approximately £25,000 - £28,000 per...


  • Malton, North Yorkshire, United Kingdom Glen Callum Associates Full time

    Internal Sales Team MemberGlen Callum Associates is a dynamic and supportive business, and we are currently seeking an experienced Internal Sales Team Member to join our team in Middlesbrough.As an Internal Sales Team Member, you will be responsible for assisting customers with their commercial vehicle parts enquiries, providing expert technical advice,...