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Restaurant Host
2 months ago
We're looking for a warm and friendly individual to join our team as a Restaurant Host. As a key member of our front-of-house team, you'll be the first point of contact for our guests and play a vital role in creating a memorable experience for them.
Key Responsibilities- Provide exceptional customer service, ensuring our guests feel welcome and valued throughout their visit.
- Manage table bookings, reservations, and waitlists efficiently, ensuring a smooth and seamless experience for our guests.
- Work collaboratively with the kitchen team to ensure timely food delivery and maintain high standards of service.
- Upsell and promote our menu items, drinks, and services to enhance the guest experience.
- Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.
- A competitive salary and benefits package, including access to mental health counseling, legal and financial advice, and a cycle-to-work scheme.
- Opportunities for career progression and professional development, including training and mentorship programs.
- A fun and dynamic work environment, with regular social activities and team-building events.
- A comprehensive induction program, ensuring you have the skills and knowledge to succeed in your role.
- A supportive management team, committed to helping you grow and develop in your career.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- A warm and welcoming personality, with a passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you