Claims Specialist

4 weeks ago


London, Greater London, United Kingdom Nashrock Recruitment Full time

Claims Broker - Canadian Property


Nashrock Recruitment is seeking a skilled Claims Broker to handle a wide range of claims across multiple lines of business.


The role involves managing complex claims, negotiating with underwriters, and ensuring compliance with industry standards.


Key Responsibilities:



  • Oversee and produce new claims files, ensuring completion in line with defined standards.
  • Review and assess more complex claims, anticipating potential issues and deciding on the required action.
  • Process, monitor, and reconcile bordereaux files.
  • Provide underwriters with a comprehensive précis of claims.
  • Respond to complex questions from underwriters accurately and efficiently.
  • Review and assess underwriters' comments, making informed decisions.
  • Negotiate with underwriters on comments using claim knowledge and experience.
  • Process claim settlements, ensuring prompt receipt of payments and reconciliation of accounts within agreed timeframes.
  • Expand knowledge of policies and their implications for claims handling.
  • Reconcile funds and accounts, investigating discrepancies as needed.
  • Provide regular feedback to the Claims Manager on claim portfolios, statuses, and processing volumes.
  • Review and provide feedback on the work of junior team members.
  • Escalate contentious issues or complex claims to senior team members as necessary.


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