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Fraud Data Analyst
2 months ago
We are seeking a highly skilled Fraud Data Analyst to join our team at LexisNexis Risk Solutions. As a key member of our Business Services vertical, you will play a critical role in helping our customers drive revenue growth, maximize operational efficiencies, and improve customer experience.
As a Fraud Data Analyst, you will work closely with our customers and account managers to maximize the value delivered by our email-based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses, and increased customer profitability.
Key Responsibilities:
- Supporting business reviews for key accounts through the creation and presentation of analytical insights relating to the customers deployment
- Conducting proactive monitoring and analysis to ensure key customers solution performance is maintained and improved
- Performing targeted rule adjustments to help our customers address emerging risks
- Developing an action plan for key customers which improves their maturity on the solution. Providing business support through fraud analysis and research.
- Conducting routine fraud review verification and ensure corrections/clarifications are made in a timely manner.
- Improving fraud detection performance by optimizing the false positive/fraud capture rate. Utilize various data workflow management and analysis tools.
Requirements:
- Demonstrate proficiency with languages such as SQL, Python, etc. and various data types and formats including, but not limited to: XML, flat files, delimited, etc
- Demonstrate proficiency with data analysis tools and processes
- Interest in working together with varied areas within the company and customers
- Show ability and desire to learn new processes, tools, and technologies.
- Demonstrate good research skills and Interest in fraud analysis for real-life scenarios.
- Demonstrate good oral and written communications skills in English. Other languages ideal
- Have highly proactive nature and be well organised and able to prioritise time
Learn more about the LexisNexis Risk team and how we work here
