Magistrates Court Usher

3 weeks ago


Cardiff, Cardiff, United Kingdom HM Courts and Tribunals Service Full time

We are seeking a skilled Magistrates Court Usher to join our team at HM Courts and Tribunals Service. This role is a pivotal part of our court proceedings, serving as a vital link between court users and the Judiciary.

As a Magistrates Court Usher, you will be an essential first point of contact for all court users, providing exceptional customer service skills and a friendly approachable manner. You will also have regular contact with the judiciary and assist administrative staff, ensuring the smooth running of hearings.

You will meet members of the public, including vulnerable witnesses, and their legal representatives, preparing court/hearing rooms and completing documentation. Additionally, you will carry out general clerical work to support the work of HMCTS.

This is a customer-facing role that requires successful applicants to be office-based, providing HMCTS services to the public. Standard full-time working hours are 37 hours per week, and we welcome part-time, flexible, and job-sharing working patterns where they meet the demands of the role and business needs.

Our Magistrates Court Ushers work within a team with regular management support and are responsible for their own time. We offer a range of benefits, including access to learning and development opportunities, flexible working options, and a working culture that encourages inclusion and diversity.

The estimated salary for this role is £28,505 per annum, based on the current market rate. This is a competitive salary that reflects the importance of this role in delivering justice services to the public.

We are looking for individuals who are committed to public service and making a difference in people's lives. If you are interested in developing a career with a real purpose, please apply for this exciting opportunity.



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