Front of House Experience Lead

2 days ago


Cambridge, Cambridgeshire, United Kingdom The Office Group Full time

Are you passionate about delivering exceptional customer experiences? Do you have a flair for problem-solving and enjoy working in a fast-paced environment?

We are seeking an experienced Concierge Team Member to join our team at Fora. As a key member of our Concierge Team, you will be responsible for providing outstanding experiences for our members and their visitors.

This role requires a high level of energy and creativity, as you will be working in a dynamic environment where no two days are the same. You will be responsible for planning and delivering events, surprising our members, and ensuring the smooth running of our buildings.

We offer a competitive salary of £25,000 per annum, paid on a monthly basis. In addition, you will receive 28 days annual leave, Monday to Friday working hours, and the opportunity to order lunch from Deliveroo once a month.

Benefits:

  • Uniform allowance
  • Health shield
  • Cereal and fruit provided in the building

Requirements:

  • A minimum of 1 year's experience in retail, hospitality, or customer service
  • Outstanding communication and interpersonal skills
  • Comfortable knowledge of MS Office tools, particularly Word and Excel

About Our Company:

The Office Group is a workplace unlike any other. We are always on the lookout for extraordinary people to join our dynamic teams and help shape the future of work.



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