Front Desk Coordinator

2 days ago


Braintree, Essex, United Kingdom Goldfish Swim School Full time
Job Title: Front Desk Coordinator

We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Coordinator at Goldfish Swim School.

Key Responsibilities:

  • Manage front desk operations, ensuring excellent customer service and efficient administrative tasks.
  • Process student registrations, handle sales, and provide top-notch customer service.
  • Schedule birthday parties, supervise party staff, and maintain a clean and safe environment.
  • Resolve customer concerns, assist with purchases, and monitor snack shack area.
  • Perform administrative tasks, update displays, and provide support for management personnel.
  • Maintain accurate attendance tracking, enforce safety rules, and ensure compliance with regulations.

Requirements:

  • High school diploma or equivalent required; some college preferred.
  • Minimum two years of customer service and/or administrative experience.
  • Intermediate computer skills using Word, Excel, and other software systems.
  • Lifeguard, CPR, and AED certification required.

Compensation: The estimated salary range for this position is $45,000 - $60,000 per year, depending on location and experience. We offer a competitive benefits package and opportunities for professional growth and development.



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