Software Deployment Expert

1 day ago


London, Greater London, United Kingdom Just IT Recruitment Full time

Description of Job

We are seeking a highly skilled Technical Support Engineer to join our team in Central London. As a Desktop Applications Engineer, you will be part of a dynamic team that delivers exceptional support services for clients across the UK.

Your primary responsibility will be to provide 3rd level support for core productivity applications, including Microsoft Office and Litera Desktop. This requires a deep understanding of Windows 10/11 systems management, document creation in a legal environment, and software packaging and automation tools.

You will be responsible for developing comprehensive training materials for front-line support personnel and collaborating with a dedicated QA team to create high-quality test scripts. Additionally, you will apply your advanced scripting and automation skills to deploy software and troubleshoot complex issues.

Key Responsibilities:

  • Day-to-day technical support for desktop applications
  • Development of training materials for front-line support
  • Collaboration with QA team to create test scripts
  • Scripting and automation for software deployment and issue resolution
  • Stay up-to-date with application trends in the legal sector

Requirements:

  • Extensive technical expertise in software deployment and scripting
  • Strong knowledge of Windows 10/11 systems management and troubleshooting
  • Document creation in a legal environment
  • Experience with software packaging and automation tools
  • Powershell
  • Sccm],


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