Business Operations Leader

7 days ago


Crawley, West Sussex, United Kingdom NEXT Full time
Role Overview

We are seeking a highly motivated and experienced Business Operations Leader to join our team at NEXT. As an Operations Manager, you will play a critical role in overseeing all stock and operational processes, leading and inspiring your team to achieve performance targets.

About the Role

This is a challenging and rewarding opportunity for someone who is passionate about delivering results-driven leadership and has exceptional commercial and operational understanding. You will be responsible for creating a commercial, operationally efficient, and safe environment, while supporting the Store Manager and leading your team to be at their best.

Key responsibilities include:

  • Spearheading the development and implementation of strategies to drive sales growth and efficiency across the store
  • Overseeing the management of stock levels, ensuring optimal inventory control and minimizing waste
  • Fostering a culture of innovation and continuous improvement, encouraging team members to share ideas and suggestions
  • Managing manhour control expectations, ensuring effective processes are in place to optimize productivity
  • Leading disciplinary/grievance procedures, addressing training, development, and recruitment needs
About You

To succeed in this role, you must have:

  • A proven track record of leading and coaching high-performing teams, driving results and achieving business objectives
  • Exceptional commercial and operational understanding, with the ability to analyze data and make informed decisions
  • Strong communication and problem-solving skills, with the ability to build relationships with stakeholders at all levels
  • An adaptable approach to working hours, with flexibility to work varied shifts including evenings and weekends

Salary: £38,750 - £45,000 per annum, dependent on experience. Benefits include a comprehensive training program, opportunities for career progression, and a competitive salary package.

Why Join Us?

At NEXT, we offer a dynamic and supportive work environment that fosters growth and development. Our company values creativity, teamwork, and customer satisfaction, and we are committed to investing in our people to ensure they have the skills and knowledge needed to succeed in their roles.



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